1. Introduction
Welcome to DTH Solutions AB, the provider of WooCommerce integration plugins for various marketplaces. By purchasing, downloading, or using our plugins, you agree to comply with and be bound by the following Terms and Conditions. These Terms apply to all visitors, customers (either bought plugin via invoice payment or card payment), and users of the website.
2. Plugin Usage
Our plugins are developed to integrate WooCommerce with external marketplaces through the use of official marketplace APIs. The primary functions of our plugins include:
- Exporting WooCommerce products to marketplaces.
- Importing marketplace orders into WooCommerce.
The plugin acts solely as an intermediary to facilitate communication between WooCommerce and the relevant marketplace via API.
3. Third-Party Responsibility
Our plugins rely on the APIs provided by third-party marketplaces for their functionality. As such:
- We do not control, and are not responsible for, the availability, quality, or performance of the marketplace APIs.
- Any changes, updates, or interruptions in the marketplace API that impact the functionality of our plugins are the sole responsibility of the marketplace, and we shall not be held accountable for any related issues.
4. Limitation of Liability
By purchasing and using our plugins, you agree that:
- DTH Solutions AB is not responsible for any improper, unintended, or abusive use of the plugin. This includes, but is not limited to, any data loss, incorrect product exports, or improper order imports.
- You are responsible for ensuring that the plugin is used in compliance with applicable marketplace rules, regulations, and guidelines.
5. Plugin Conflicts and Website Issues
While we strive to ensure our plugins work seamlessly with WooCommerce, we cannot guarantee compatibility with every third-party plugin or theme. By using our plugin, you acknowledge that:
- Plugin conflicts: As with all Woocommerce plugins, our plugin may also conflict with other WooCommerce plugins or WordPress themes, in that case customer is asked to report the issue to the support team and it is always recommended to test the plugin on a staging or development site before deploying it to your live site.
- Website performance: DTH Solutions AB is not responsible for any conflicts or resulting issues (e.g., website crashes, slow performance, or loss of functionality) arising from using our plugin in combination with other third-party plugins or themes.
6. Support and Updates
We provide regular updates to ensure continued functionality with WooCommerce and relevant marketplaces. However:
- We do not guarantee that our plugins will be error-free or that issues will be resolved immediately.
- Support is offered for plugin-related issues and general setup. We do not provide support for issues caused by other plugins, themes, or external services.
7. Refund Policy
Due to the nature of digital products, refunds are generally not offered unless explicitly mentioned in our refund policy. If you encounter an issue with the plugin, please contact our support team, and we will work with you to resolve the problem.
8. License
By purchasing our plugin, you are granted a non-exclusive, non-transferable license to use the plugin on a single website (unless stated otherwise). Unauthorized redistribution, reselling, or copying of the plugin is strictly prohibited.
9. Intellectual Property
All content, design, software, and materials on this website, including the plugins, are the intellectual property of DTH Solutions AB and are protected by intellectual property laws. You may not copy, modify, or reproduce our content without explicit permission.
10. Disclaimer of Warranties
Our plugins are provided ”as is,” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DTH Solutions AB does not warrant that the plugins will meet your specific requirements or that the operation of the plugins will be uninterrupted or error-free.
11. Indemnification
By using our plugins, you agree to indemnify and hold harmless DTH Solutions AB, its affiliates, and employees from any claims, damages, or liabilities arising from your use or misuse of the plugin, including any violations of these Terms.
12. Changes to Terms and Conditions
DTH Solutions AB reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the plugin after any changes signifies your acceptance of the new terms.